Privacy Policy
Version 1.2 · Published March 6, 2024
1. Data Controller
POIANA CAILOR S.R.L.
Calea Giulesti No. 333, Sector 6, Bucharest, Romania
CUI: 43649991 · Registration: J40/1605/2021
Email: contact@singurenimanor.com
Phone: +40 746 289 029
2. Scope
This Privacy Policy describes how Singureni Manor (operated by POIANA CAILOR S.R.L.) collects, uses, and protects your personal data when you use our website or services, in accordance with Regulation (EU) 2016/679 (GDPR).
3. Data We Collect
We may collect the following personal data: name, email address, phone number, and any information you provide voluntarily via our contact forms or booking inquiries. For accommodation guests, we also collect identification data as required by Romanian law.
4. Purposes and Legal Bases
- Responding to contact inquiries — Legal basis: legitimate interest / contractual necessity
- Processing bookings and contracts — Legal basis: contract performance
- Accommodation records — Legal basis: legal obligation
- Marketing communications — Legal basis: consent (you may withdraw at any time)
5. Retention Periods
- Contact inquiries: 1 year
- Booking and contract data: 5 years
- Accommodation records: 5 years
- Video surveillance recordings: 30 days standard
6. Video Surveillance
The property operates 24/7 CCTV monitoring at entry/exit points, parking areas, reception, restaurant, and common areas. No audio recording. No cameras in guest rooms or bathrooms. Footage is retained for 30 days and is accessible only to authorised personnel and, where required, law enforcement authorities.
7. Data Recipients
Your data is not sold or rented to third parties. We may share data with service providers acting as data processors (e.g., IT infrastructure, email services) under appropriate data processing agreements. No international transfers outside the European Economic Area, except to EU-based marketing partners.
8. Your Rights
Under GDPR you have the right to: access your data, rectify inaccurate data, request erasure, restrict or object to processing, and data portability. You also have the right to lodge a complaint with the Romanian supervisory authority (ANSPDCP). To exercise your rights, contact us at contact@singurenimanor.com.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.
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